The Neuroscience of Retention: Why Your Product Isn’t Addictive Yet
Your Users Aren’t Just Leaving – They’re Forgetting You It’s one of the most underdiscussed truths in product leadership today: Retention isn’t dropping—it’s disintegrating. You onboard users. They seem engaged. Your dashboards light up. And then… they vanish.No complaint. No feedback. Just quiet exits. This isn’t a failure in functionality. [...]